Effective Communication Training

Disk Contents

I know that some people what to know exactly what is on each of the ten disks, so for those people (and we love you!) here is the details about each disk.

Disk 1

• Introduction
• Taking Responsibility For Your Communication
• Using the Unconcious Mind To Communicate
• It's Not About You
• The Communication Process
• The Art Of Asking Questions
• Using Questions To Transfer Ownership Of Your Ideas

Disk 2

• Using Questions To Get What You Want
• The Land of The Vague
• Fuzzy Words
• Using Email Effectively
• Solving Common Communication Problems

Disk 3

• Communicating With Yourself
• Personal Space
• The Meaning of A Yellow Traffic Light
• Examining Personal Perspectives
• The Secret of Motivation
• Introduction To Group Dynamics

Disk 4

• Group Dynamics Part II
• Setting Organizational Values
• Values In Everyday Life
• The Ten Major Values
• Some Sample Values
• Smore More Sample Values

Disk 5

• Finding Your Own Values (50 minute guided exercise)

Disk 6

• Changing Values
• Keeping Your Values Current
• Finding Other Peoples Values
• Demonstration of Finding Values
• A Persuasion Demonstration
• Introduction To Beliefs
• Where Beliefs Come From
• Changing Behaviours

Disk 7

• Unempowering Beliefs
• Five Empowering Beliefs That You Can Adopt Right Now
• Examining Belief Cycles
• Redefining A Problem
• Breaking A Belief Cycle
• A Belief Changes
• Enrons Beliefs And Values
• Conflict Resolution Strategies

Disk 8

• Four Beliefs About Conflict
• Causes Of Conflict
• Breaking Emotional Patterns In Conflict
• Chunking Up To Resolve Conflict
• The Power Of Frames
• Using The Three Perceptual Positions
• Getting Unstuck
• Ten Quick Conflict Resolution Tips

Disk 9

• Solving Your Biggest Challenge Guided Exercise Parts 1-8

Disk 10

• Solving Your Biggest Challenge Parts 9 & 10
• Wrap Up
• How To Give A Compliment
• How To Deliver Bad News